Meet Bill

William J. Hill (aka “Bill”) is President and CEO of Mighty Auto Pro, an auto repair and maintenance facility located in Medina, Ohio.

Bill’s history in auto repair spans over 30 years. In 1997, he purchased Mighty Auto Pro and grew his 19-bay facility from a relative unknown to a highly successful shop.

Voted by his own clients as the “Best Auto Repair Shop” 5 years in a row, he is also the recipient of the Better Business Bureau “Gold Star Award.”

Bill co-authored his first book, “How to Buy a Great Used Car,” with Amy Mattinat of Auto Craftsman and has been featured on multiple occasions on Channel 5 News. He recently won the “Marketer of the Year” award in a nationwide contest and has been a featured speaker at various seminars.

Bill attributes his growth and success to exceptional customer service. In fact, he has recently co-authored his second book, “Whatever Happened to Outstanding Customer Service?” based on experiences that have driven him to be a leader in his field.