Bill’s history in auto repair spans over 30 years. In 1997, he purchased Mighty Auto Pro and grew his 19-bay facility from a relative unknown to a highly successful shop.
In 2013, the trade magazine “Ratchet & Wrench” announced Bill as the “Top Shop Owner” nationwide!
Bill co-authored his first book, “How to Buy a Great Used Car,” with Amy Mattinat of Auto Craftsman and has been featured on multiple occasions on Channel 5 News. He recently won the “Marketer of the Year” award in a nationwide contest and has been a featured speaker at various seminars.
Bill attributes his growth and success to exceptional customer service. In fact, he has recently co-authored his second book, “Whatever Happened to Outstanding Customer Service?” based on experiences that have driven him to be a leader in his field.